Samuel (Sam) Bonner was hired as a technician by Restoration Management Company in 2001. Celebrating 20 years with RMC this year, Sam knew he wanted a long term career with the company early on. The atmosphere was positive and everyone worked together for the betterment of the company. Chasing after a leadership role within the company, Sam obtained his IICRC certifications in water, mold, fire, and odor control accompanied by a HIPAA Certification to handle the restoration of confidential documents.
The combination of fieldwork and school work provided questions and answers for each other, so learning while in the field gave Sam the optimal experience. Through Sam’s education, striving to do his best, doing his job with integrity, and using teamwork to provide a quality service, he was able to move his way up in the company. “I am recent proof that buying in and working hard can amount to opportunities.” Within Sam Bonner’s time with RMC, Sam has held a variety of roles including Project Manager, Project Director, and his current role — Branch Manager of the RMC Orange County/Lake Forest office.
As the Branch Manager, Sam is the leader of a team of Project Managers, Project Coordinators, Supervisors, and Technicians that control 25% of Southern California. Sam is responsible for maintaining our relationships with existing clients while forging new partnerships with carriers, property managers, and other potential partners. As a leader, Sam develops his team by aggrandizing cohesion, delegating, and holding parties accountable. Responsibilities include hiring, coordinating the fleet, the branch budget, managing staff, personalities, company property, and promoting within this well-run company.
As the Orange County Branch Manager, Sam is most proud of his team. Together they have exceeded revenue goals in 2019 and 2020 during the height of the pandemic and he could not have done it without their help and contributions. Sam contributes his success to the support system within his team, his own personal career goals that he worked hard towards, and the constructive feedback that helped him become an active listener while he was at RMC.
