RMC’s Water Damage Process

RMC takes care of every detail when it comes to managing your water loss, including the quick extraction, drying and restoration of your property and belongings.

RMC’s Water Damage Process


Water can absolutely devastate a property – more so than any other substance. It is important to act as soon as water damage is detected. RMC’s experts are brought in, 27/7/365 to eliminate the source of the water contamination and limit the negative effects that follow.

RMC’s Water Damage Process

  • RMC will perform a thorough inspection of damaged property using approved moisture-detection equipment
  • A “dry standard” is established in an unaffected area of the structure
  • An immediate assessment of hazardous materials (asbestos, lead, pre-existing fungal or biological growth) is completed keeping the safety and health of occupants and workers a priority
  • RMC performs an assessment of the level of water contamination:
    • Category 1: Water that originates from a sanitary water source and does not pose substantial risk of exposure.
    • Category 2: Water contains contamination that may be harmful to humans and may contain potentially unsafe levels of chemical or biological matter.
    • Category 3: Water is grossly contaminated and contains pathogenic, toxigenic or other harmful agents that can cause adverse reactions to humans.
  • A specialized expert may be necessary to assist in damage assessment and procedures if a hazardous material is part of a water damage restoration project including regulated, hazardous materials, and mold.
  • Teams work to protect and move contents, limiting ongoing damage quickly
  • Containment areas are used to isolate non-impacted areas and prevent cross contamination
  • Standing water is removed with extraction equipment, wet floor surfaces are assessed for the best method of restoration or removal
  • Baseboards, wall materials and insulation are assessed and removed as needed to expedite drying wall and cabinet cavities
  • Secondary moisture is measured, and appropriate air movement and dehumidification equipment is installed, maintained and monitored through completion
  • All areas are cleaned and sanitized as needed dependent upon the source of water
  • Once a “dry standard” is obtained and verified drying equipment is removed

RMC works quickly to reduce costly water damage by

  • Limiting ongoing damage from water; reducing future construction costs and damage to personal property
  • Acting quickly to remove cabinetry and flooring can salvage items and eliminate the need for additional replacement materials
  • RMC works to evaluate and restore water-damaged contents when possible
  • Quick and professional action prevents secondary damage to building materials and reduces the potential for mold, mildew and bacteria growth
  • Covering and sealing off unaffected areas prevents secondary humidity damage and limits the spread of affected areas
  • All of these tactics combined will reduce additional living and business expenses by getting our clients back into their properties sooner