A. Job Summary

Billing Support Administrator communicates with Project and Branch Managers to discuss billing content and issues. Analyzes billing content and timely data entry into Billing programs is required daily. The Billing Support Administrator reports directly to Central Billing Manager.

B. Key Responsibilities

Core responsibilities for this position are as follows:

  • Enter data into Billing Software in a timely manner
  • Communicate effectively with Project Managers and Branch Managers
  • Examine worksheets prepared by Project Managers to determine if there are unnecessary and/or lacking charges for service rendered
  • Prioritize billing and uploads for all Branches
  • Email bills to adjusters
  • Confirm and/or obtain correct billing information
  • Process bills efficiently to make daily and monthly goals
  • Periodic ride-a-longs with crews and Project Managers to increase knowledge which will help with the billing process
  • Cross train into different types of billing – Water / Fire / Mold / Asbestos / Program Work and Large Loss
  • Perform other duties and responsibilities, as assigned