Water Damage Letters

At this time my wife Michelle and I have been entirely satisfied with Restoration Management Company. I own a local carpet-cleaning firm and I know what it takes to provide good service, and Restoration Management provided just that.
Sincerely, John Kirby Orinda, Ca.

Extremely professional, nice, helpful and very thorough – and the follow up with the supervisor, inspected everything! Please extend my compliments to the crews; they left everything clean and tidy. Good job! I will recommend you to my friends, good to know that you are around.
Sincerely, Marita White San Carlos, Ca.

Friendly, courteous service. Prompt and timely emergency services provided during non business hours in peak demand, disaster – like conditions. Took the initiative to set appointments and meet them at the exact time. Rearranged your schedule to accommodate my availability. Service provided exceeded what was expected to be performed. Thank you, I would highly recommend your services to any of those I know who may have the need.
Sincerely, David DeTata San Jose, Ca.

I was very impressed with the efficient and professional way that Restoration Management Company handled my water damage. They were here promptly, did their work quickly and quietly with little interruption to our household routines. Every step was done per our agreed schedule with the final result looking as good as new!
Sincerely, Shirley Mercado Concord, Ca.

Gentlemen, One word says it all, thank you ever so much. The men that came out to my home were just wonderful, they seem to really care about my misfortune and did everything possible to help answer any and all questions. If this problem ever happens again I wouldn’t hesitate to call on you, or recommend you to any of my family or friends.
Thanks again, Jo-Ann Lee Oakland, Ca.

Fire Damage Letters

I am pleased to tell you that your work far out exceeded (is there such a word?) my expectations. In other words, the job was very well done. It was a clean up following a fire which, to me, is an extremely depressing undertaking. But Restoration personnel came into the picture and did the job with determination. The result was very satisfactory. Workers were on time daily. Everyone arrived at the job when they said they would…. management as well as workers. Restoration Management Co. provides a service to people in their darkest of hours. Knowing they were on the job was a real lift of my spirit.
Kenneth S. Najour San Francisco, Ca.

Mr. Jon Takata, I was pleasantly surprised at Mr. Rubio’s professionalism in handling my claim. The crew of three people who restored my smoke damaged home was conscientious, hard working and friendly. I was shocked when they would not accept the meager tip I offered them. They assured me it was against company policy.
Sincerely, Mohamedali Serang Fremont, Ca.

I want to thank you for being attentive to my needs. I appreciate all the efforts of your employees. They are doing a great job! Also, I want to mention the promptness in attending to my requests. I would like to congratulate your company for having well trained people, especially Angela. She is attentive and returns calls immediately. This attentive attitude should be continually practiced since people like us who had an accident in our life are irritable and feel abandoned and depressed. But because of your nice service I personally take my hats off to you. No wonder your company has grown bigger in such a short period of time! More power!
Thank you, Veronica Antonio Daly City, Ca.

Thank you for coming on this critical time, 1 day before Thanksgiving, to help us. Your cleaning staff was excellent and courteous. I would not hesitate to call you again if the need arises. Again, many thanks from all of us.
Yours truly, John Ginoldi Walnut Creek, Ca.

Dear Mr. Takata, I just wanted to let you know how great our experience was with all of your employees, especially Jeanne Celsi. Having your house catch on fire is the worst thing that has happended to us in a long time. Your company and especially people helped make it tolerable.
Sincerely, Randall Welty Clayton, Ca.

Service was prompt, workers were thorough and careful. No odor remains and reporting was quick. My reimbursement for damage was submitted quickly with the Restoration Management report.
Marilee Scholl Vallejo, Ca.

Mold Damage Letters

I recently used your company for water and mold removal from my residence. The process took some time as a result of asbestos that had to be removed, air samples taken and analysis made. I realize that Restoration Management had no say in the time it took for the hygienist to complete their portion of the process. In regards to Restoration Management’s job, the supervisor was quick in responding to calls and had the crews on the job when promised. The work performed was done quickly and there was no mess left over for me or my wife to clean up.
Sincerely, Paul Parsons Sunnyvale, California

Attn: Jon Takata

Dear Jon

Service Performance Corporation along with our partners, ALZA CORPORATION would like to thank you for your assistance in our past emergencies. The rapid response, knowledge and level of professionalism of your crews is simply amazing, no matter the hour the call was made. And when done, the results are astonishing and often exceed our requirements.

Thank you once again and we look forward to your continued support in the future.


Charles C. (Account Manager)

Dear Mr. Takata:

CSC has, on many occasions, referred Restoration Management Company to a number of our clients in need of microbial (mold and sewage) remediation services. These projects involved the microbial remediation of structural/building components, personal contents, and HVAC systems in occupied residential, commercial, and institutional settings.

I want to personally thank you for the outstanding workmanship, professionalism, and expertise that you and your staff extended to our clients while being mindful of their financial, legal, and emotional needs.

Please be assured that CSC will continue recommending Restoration Management Company to our valued clients.

Tim K (Regional Manager)